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Questions and answers about Domains

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  • Can a domain be exchanged or renamed?

    TEst

    a domain cannot be swapped or renamed.
    Domain Name Registries do not have the technical ability or posibility to rename or swap domain names.
     
    However, you can cancel domain names that have to be changed and register a new domain instead.
  • What is a domain name?

    Jedes Haus, jede Firma und auch jede Organisation hat eine Adresse. Und das ist auch gut so. Mit einer Adresse können Sie Post erhalten und Sie können von Menschen gefunden und kontaktiert werden. Und dieses Prinzip funktioniert im Internet genau gleich. Um eine Webseite zu finden, ist es notwendig, dass Sie die Adresse kennen. Eine Adresse im Internet, sprich: eine Domain. Einige Beispiele für Domains sind edis.at, wikipedia.org und youtube.com.

    Domain wurden dazu erfunden, um das Internet benutzerfreundlicher zu gestalten. Alle Computer und Server, welche mit dem Internet verbunden sind, kommunizieren miteinander über sogenannte 'IP-Adressen'. Hinter jeder Domain im Internet ist eine IP-Adresse, um einen Server/Computer eindeutig zu identifizieren. Wenn Sie eine Website besuchen, zum Beispiel firmenbuch.at, verbindet sich Ihr PC automatisch im Hintergrund mit dieser einzigartigen IP-Nummer von der entsprechenden Webseite.

    Da sich das menschliche Gedächtnis leichter Namen als Zahlen merkt, wurde beschlossen, diese IP-Adresse an Namen zu koppeln. Eine Domain ist eine leicht verständliche, durchsuchbare Internetadresse, die zur Erreichung dieser technischen  Nummern (IP Adressen) im Hintergrund verwendet wird.

    Der Aufbau

    Eine Domain besteht aus zwei Teilen: einem Namens Bereich (auch als Second-Level Domain oder SLD bekannt) und einer Erweiterung (TLD oder Top Level Domain). Mit der Domain edis.at ist "edis" der Name und ".at" der Erweiterung. Die vollständige Adresse von einer Website die oben in der Adresszeile Ihres Browsers steht (z.B. dieser Seite: https://support.edis.at) wird URL genannt.

    Begrenzte Lebensdauer

    Wenn jemand eine Domain registriert, bedeutet es, dass er/sie somit die exklusiven Nutzungsrechte dieses Namens für die Dauer der Registrierung erhält. Diese Person, auch  Domaininhaber genannt, ist somit nicht automatisch der permanente Besitzer dieser Domain. Nach einem Zeitraum von in der Regel ein oder zwei Jahren, kann die Domain-Registrierung verlängert werden. Für gewöhnlich wird dies von Providern so gehandhabt, dass die Domain automatisch verlängert wird, um sicherzustellen, dass sie bei nicht rechtzeitigem Reagieren nicht verloren geht. Domäneninhaber können natürlich auch die exklusiven Nutzungsrechte verkaufen, zu einem anderen Registrant wechseln, oder die Domain einfach nicht erneuern und somit durch Kündigung die Löschung beantragen. Im letzten Fall wird die Domain gelöscht und ein neuer Interessent könnte sie somit wieder für sich registrieren lassen.

    Every house, company and organisation has an address. And that is a good thing. With an address you can receive mail and you can be found by people. That works the same in Internet. To find a website, you need its address. An address on the Internet is called a domain. Some examples of domains are edis.at, wikipedia.org and youtube.com
     
    Domain names are invented to make the Internet more userfriendly. All computers and servers connected to the Internet to communicate with each other via IP-addresses. Behind every domain on the Internet an IP-address is hidden. When you visit a website, for example firmenbuch.at, your PC connects to the unique IP number of the site.
     
    We humans can remember names much better than numbers. Therefore it was decided to link the IP-addresses to real names. A domain name is an understandable, searchable webaddress that is linked to a technical numberseries.
     

    The Structure

     
    A domain name consists of two parts: a name section (also known as Second-Level Domain or SLD) and an extension (TLD or Top Level Domain). With domain name edis.at 'edis' is the name and ".at" the extension. The full address of a Web site that is listed in the browser (in the case of this site so http://support.edis.at) is called a URL.
     

    Limited lifespan

     
    When someone registers a domain name, it means that he or she gets the exclusive use rights for the duration of the registration. The person is not the permanent owner of the domain name. After a period of mostly 1 or 2 years the domain registration can be prolongued (renewed). Most ISPs do the domain renewal automatically. Domain name registrants can also sell the exclusive use rights to another registrant or simply not renew the domain. In the latter case, the domain name will be deleted and can again be claimed by another interested party.
  • How do I set up a domain redirect?

    Es gibt verschiedene Wege, um eine Webseiten-Weiterleitung zu konfigurieren.
    In den folgenden Beispielen wird immer eine Weiterleitung (redirect) eingerichtet auf: https://www.meine.domain

    01) Ein META refresh
    Bitte erstellen Sie einen index.html Datei mit folgende Inhalt

    <html>
        <head>
            <meta http-equiv="refresh" content="5; URL=https://www.meine.domain">
            <title>Meine Webseite</title>
         </head>
         <body>
         </body>
    </html>
    
    02) .htaccess Weiterleitung
    Bitte erstellen Sie eine .htaccess Datei mit folgendem Inhalt
    Redirect 301 / https://www.meine.domain

    03) Redirect im EDIS Kundenbereich
    Wir lösen die Domain vom vHost und Sie können auf https://manage.edis.at -> Kundenbereich -> Redirect -> Anlegen ... Ihre gewünschte Einstellung treffen.

    Bitte beachten Sie in diesem Fall, dass bestehende Emailadressen Ihrer Domain damit gelöscht werden!

    Wenn Sie Punkt 3 wählen, aber Ihre Domain nicht sichtbar ist, dann kontaktieren Sie bitte unseren Support bekanntgeben.

    Yes, EDIS will renew all your domain registrations at the end of each domains registration period. We will do so until you activly cancel the registration. So as a domain owner you do not have to worry that your domain is not being renewed.
     
    All domains are automatically being renewed at the very end of the registration period. The domain will then be renewed for a minimum of 1 year.
  • Why must I verify my domain email address?

    When you register a domain, registrars or registries may require you to verify your contact details, including the domain holder’s email address.

    You receive a message with a personal verification link. This confirms that your email address is valid and that you can access it.

    Such a message may come from reminder@registrant-verification.com. Check that it relates to your domain registration. If you are unsure, contact EDIS at hosting@edis.at or call +43 1 909 4111 before opening a link.

    Complete any required verification on time. Unverified contact details can result in suspension or deletion of a domain.

    Further information: ICANN on verification of contact information.

  • Can a domain be exchanged or renamed?

    No. A registered domain cannot be exchanged or renamed. The central registry does not provide a procedure for this.

    You can cancel a domain you no longer need and register a new domain name.

  • When is the DNS zone for .at domains updated?

    Under the process described here, the nameservers for the .at zone are updated every hour, on the hour.

    For example, a nameserver change made at 14:15 may already appear in the registration data. It is published in the .at zone at the next reload, at 15:00.

    Cached DNS responses can also delay when a change becomes visible. Contact the EDIS support team if you would like help checking a particular change.

  • How do I connect my EDIS domain to Jimdo?

    You can connect a domain registered with EDIS to Jimdo without transferring it to Jimdo. This allows you to keep using your email services at EDIS.

    At Jimdo

    1. Open the domain settings for your Jimdo website.
    2. Choose the option to connect a domain you already own.
    3. Note the DNS settings Jimdo provides for your website.

    At EDIS

    1. In the customer area, open the DNS editor for your domain under Domains.
    2. Enter the DNS values provided by Jimdo. A CNAME for the www address might look like this: www.deinedomain.at CNAME DeinBenutzername.jimdo.com. Use the actual target shown in your Jimdo account.
    3. Keep the records required for EDIS email unchanged if your email is to remain with EDIS.
  • How do I connect my domain to Microsoft 365?

    1. Add your domain at Microsoft

    Sign in to the Microsoft 365 admin center. Open Settings > Domains, add your domain and choose manual DNS configuration.

    2. Verify your domain with a TXT record

    Copy the TXT value Microsoft displays for your domain. In the EDIS customer area, open the DNS editor under Domains. Add the required TXT record with that value. A value such as MS=ms987654321 is only an example.

    3. Complete verification

    Start verification at Microsoft. If the record is not found yet, wait and try again.

    4. Configure services

    Copy the DNS records for your chosen services exactly from the Microsoft wizard. Do not use someone else’s example IP addresses. Set up all required Microsoft mailboxes before changing the MX record. The MX change moves incoming email to Microsoft.

    Microsoft’s current step-by-step guide

  • Which IP addresses do EDIS mail servers use?

    Email sent through EDIS may pass through different servers and IP addresses, depending on where the message originates. The current list is held in the DNS record spf.edis.at.

    Look up the current IP addresses for spf.edis.at

    In the customer area, open your domain’s DNS editor under Domains > List. Add or edit the SPF record as a TXT record.

    This example authorises EDIS to send email and rejects other senders:

    KundenDomain IN TXT "v=spf1 a:spf.edis.at -all"

    Use this example only if it matches your sending services. Add any other authorised services, such as newsletter providers or your own mail servers. Publish only one SPF record per domain.

    Reference spf.edis.at for the EDIS sending servers instead of copying their individual IP addresses. The list can change. The ending -all means Fail; ~all means Softfail.

    Contact our support team if you need help. Technical details are available in RFC 7208.

  • Will my domain registration renew automatically?

    Yes. EDIS automatically renews your domain registration at the end of its term until you, as the domain holder, explicitly cancel it.

    Renewal takes place on the relevant renewal date for at least one year. The exact term depends on the domain extension.

  • How do I change my domain redirect?

    Sign in to the customer area with your customer number and password.

    Open Redirects in the left-hand menu and update your domain’s redirect settings.

  • Will my domain stop working after one year?

    No. Domains registered with EDIS do not automatically stop working after one year. They are renewed automatically on their renewal date.

    Automatic renewal ends only after cancellation. Depending on the cancellation option selected, the domain may also be deleted immediately.

  • Can I change my domain name?

    The name of a registered domain cannot be changed. Its spelling cannot be amended after registration either.

    If you want to use a different name, register the new domain you want. You can cancel the domain you no longer need.

  • Who is registered as the domain holder?

    The contracting party is registered as the domain holder. They may instead nominate another individual or legal entity.

    Accurate holder and contact details are required for registration. Which details are publicly available depends on the domain extension and applicable data protection rules. Personal data may be redacted in public directories.

    As the domain holder, you have the rights and responsibilities associated with the domain. Before registering, check whether the name infringes third-party rights, such as trademarks.

  • Where can I change DNS records?

    Sign in to the customer area with your customer number and password.

    Open Domains > List and select the domain. In the DNS editor, you can add or change records such as A, MX and TXT records.

    EDIS publishes changes directly. However, cached DNS responses remain valid until their TTL expires, so a change may take time to become visible everywhere.

    When changing MX records: Replacing mail.edis.at with another mail server removes EDIS mail-server handling for the domain.

  • Can I reserve a domain before registering it?

    Once you have chosen a domain name, register it as soon as possible. Registration secures the name for you and makes the applicable annual fee payable.

    Domain registries do not offer advance reservations for a particular holder or a lower-cost reservation option.

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